Privacy Policy

Effective Date: January 29, 2026

Last Updated: January 29, 2026

AmouraOS® LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform. This policy complies with the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, phone number, date of birth, gender identity
Profile Information: Photos, biography, interests, preferences
Questionnaire Responses: Answers to our 100-question emotional compatibility assessment
Payment Information: Processed securely through Stripe (we do not store credit card numbers)
Communications: Messages, video call metadata, support inquiries

1.2 Information Automatically Collected

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, features used, time spent on platform
Location Data: Approximate location based on IP address (not GPS tracking)
Cookies: See our Cookie Policy for details

2. How We Use Your Information

We use collected information for:

Providing and improving our dating services
Calculating emotional compatibility matches using our proprietary algorithm
Processing payments and subscriptions
Communicating with you about your account and our services
Detecting and preventing fraud, scams, and abuse
Enforcing our Terms of Service and Community Guidelines
Complying with legal obligations
Conducting research and analytics to improve user experience

3. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process personal data based on:

Consent: You consent to our processing when you create an account
Contract Performance: Processing necessary to provide our services
Legitimate Interests: Fraud prevention, platform security, service improvement
Legal Obligations: Compliance with applicable laws

4. Information Sharing and Disclosure

4.1 We Share Information With:

Other Users: Your profile information is visible to potential matches
Service Providers: Stripe (payments), hosting providers, email services
Legal Requirements: Law enforcement, courts, regulatory agencies when required by law
Business Transfers: In the event of merger, acquisition, or sale of assets

4.2 We Do NOT:

Sell your personal information to third parties
Share your data with advertisers
Use your messages for marketing purposes

5. Your Rights Under GDPR

If you are in the EU/EEA, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we process your data
Data Portability: Receive your data in a structured, machine-readable format
Object: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time

6. Your Rights Under CCPA (California Residents)

California residents have the right to:

Know what personal information we collect, use, and disclose
Request deletion of personal information
Opt-out of the sale of personal information (we do not sell data)
Non-discrimination for exercising CCPA rights

7. Data Retention

We retain your information for as long as:

Your account is active
Necessary to provide our services
Required by law or for legal claims
Needed for legitimate business purposes

After account deletion, we may retain some information as required by law or for up to 90 days for backup purposes.

8. Data Security

We implement industry-standard security measures including:

Encryption of data in transit (TLS/SSL)
Encrypted storage of sensitive information
Regular security audits and updates
Access controls and authentication
Employee confidentiality agreements

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR requirements.

10. Children's Privacy

AmouraOS® is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we learn we have collected data from a minor, we will delete it immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact:

Data Protection Officer
Email: privacy@AmouraOS®.com
Address: AmouraOS® LLC, Privacy Department

For GDPR inquiries, you may also contact your local data protection authority.